Case Manager | 5+ years experience
Rachida supports young people aged 12 to 25 and their families who may be experiencing housing instability, mental health challenges, substance use concerns, or barriers to education. Her role involves individualised case management, advocacy, and practical support to help young people strengthen their connections to family, community, and essential services.
Her approach is relationship-based, strengths-focused, holistic, and trauma-informed. She works collaboratively with young people and families, prioritising safety, trust, and individual goals. Rachida brings experience across youth justice, early intervention, and family support, with a deep commitment to culturally responsive practice.
She can support you with:
“I aim to create a safe and non-judgmental space where young people feel respected, heard, and empowered to make decisions about their future.”
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After School Care & Vacation Care · WAYS Youth & Family
Tell us about the care you need
Information about the child being enrolled
Primary contact details
Complete if there is a second parent or guardian — otherwise click Continue
At least one contact who is not a parent listed above
Final step — medical details, consents and declaration
An anaphylaxis management plan must be provided before enrolment is confirmed. Staff will follow up.
An asthma action plan will be required. Staff will follow up.
This serves as your digital declaration that all information provided is true and correct.
Thank you — we’ve received your enrolment for your child.
We’ll review your submission and be in touch within 2 business days to confirm everything is in order.
Questions? Call 0423 056 900 or email [email protected]
