You’ve found the right place. WAYS offers free, proven counselling for young people aged 12 to 24 and their families in the Eastern Suburbs. No referral needed, no out-of-pocket cost. Here’s what that means for your family:
The method is always chosen based on the person, not a programme. That’s why families across the Eastern Suburbs trust WAYS.
The first sessions are about understanding your young person properly — what’s happening, what’s helped before, and what kind of support fits. No rush, no pressure.
Your therapist builds a plan using proven approaches matched to your young person’s situation.
Sessions run for around six months with regular check-ins. There’s no hard end date, and you can re-engage later if things shift.
Wellness Centre Manager | Adolescent and Family Psychologist | AHPRA Registered
Luke has eight years’ experience working with young people and families. His approach is warm, collaborative, and curious. He specialises in complex situations where mental health intersects with family conflict, school disengagement, and justice involvement.
Approaches Luke uses:
Adolescent & Family Therapist | AAFT Registered
Freya has over a decade of experience supporting young people and families. She brings a warm, creative approach to therapy, working especially well with young people who find it hard to express things in words alone.
Approaches Freya uses:
Freya is available on Mondays at the Bondi Beach office.
No. Counselling at the WAYS Wellness Centre is completely free for young people aged 12 to 24 and their families. There’s no out-of-pocket cost, no Medicare claim, and no private health insurance needed. That’s one less thing to worry about.
No referral is needed. You can self-refer, or a parent, carer, school, or other service can make a referral on your behalf. All you have to do is get in touch and we’ll take it from there.
That’s common and completely okay. We can start with a parent or carer session to talk through what’s going on and explore options together. In our experience, young people are more open to engaging once they know there’s no pressure and they’re in control of the pace.
It depends on what’s needed. Support typically runs for around six months, with regular reviews along the way. There’s no hard end date. If things shift or you need to re-engage down the track, you can. Because every situation is different, we let the young person’s progress guide the timeline.
Yes. What’s shared in sessions stays between the therapist and the client, with some important exceptions:
We explain this clearly at the start so everyone knows where they stand.
We’re based at 63A Wairoa Avenue, North Bondi NSW 2026 and Tiffany Plaza, 422 Oxford Street, Bondi Junction NSW 2022. We work with young people and families across the Eastern Suburbs and surrounding areas. If you’re unsure whether we can help, get in touch. We’ll point you in the right direction
If progress stalls, your therapist will review the plan with you and adjust the approach. In some cases, we can connect your young person with other WAYS services like case management or mentoring. You’re not on your own, and neither is your young person.
Counselling at WAYS is free, confidential, and available now. No referral. Just a simple enquiry to get started.
(02) 9365 2500
