WAYS Wellness Centre

Support that meets you where you are

The WAYS Wellness Centre brings together psychologists, therapists, and case managers who work with young people facing challenges including mental health, housing, family breakdown, school disengagement, legal issues, and more.

You don’t need to know which type of support is right before you reach out. When you contact us, our team talks with you, understands what’s going on, and connects you with the right person.

WHO IT’S FOR

  • Young people aged 12–24
  • Parents and carers of young people in that age range
  • Young people living in Waverley, Woollahra, Randwick, or Bayside
  • Self-referrals, parent referrals, and school/service referrals all welcome

If you’re outside our usual area, contact us and we’ll help connect you with the right support nearby.

No referral needed

No Medicare card. No mental health care plan. No cost. All services are free, funded by DCJ, NSW Health, and the Chapell Foundation.

See What It's Like Here

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How It Works

Reach out

Call us, email us, or fill in the contact form. You can refer yourself, or someone else can reach out on your behalf.

Fill in a short form

We’ll send you a brief intake form to help us understand what’s going on and make sure we connect you with the right support.

We find the right match

Based on what you share, we connect you with the team member best placed to help — a psychologist, therapist, or case manager.

Counselling & Psychology

A safe space to talk things through

Life can feel overwhelming sometimes — and you don’t have to figure it all out on your own.

Our counsellors and psychologists work with young people (and their families) on whatever’s going on for you. That might be anxiety, stress, low mood, relationships, identity, grief, or something you’re not quite sure how to put into words yet. That’s okay too.

Sessions are free, confidential, and happen at a pace that feels right for you. We’ll never push you to talk about anything you’re not ready for.

Case Management

Practical support to help you move forward

Sometimes the stuff going on in your life needs more than a conversation — it needs someone in your corner helping you sort things out.

Our case managers work alongside you on the practical side of life: things like finding stable housing, navigating Centrelink, getting back into education or work, connecting with legal support, or just having someone to help you figure out next steps.

We meet you where you’re at — no judgement, no pressure. Whether you need short-term help with one thing or longer support across a few areas, we’ll work it out together.

Meet Our Team

Luke Cox — Psychologist

Luke is a registered psychologist with almost 10 years of experience supporting young people and families. He works with both WAYS Secondary students and community clients, providing individual therapy, psychosocial assessments, and the Effective Parenting Course.

His approach is tailored to each person — drawing on CBT, ACT, Narrative Therapy, Systemic Family Therapy, Motivational Interviewing, and EMDR depending on what fits the young person best.

AHPRA Registered Psychologist  ·  ≈ 10 years experience

Brent Logan — Case Manager

Brent has over 10 years of experience supporting young people aged 12–24 through some of the most complex challenges a young person can face including homelessness, family breakdown, legal issues, school disengagement, and substance use.

His approach is strengths-based and relationship-driven. Many of his former clients still reach out long after their formal support has ended.

10+ years experience  ·  Trauma-informed practice

Rachida Chemaou — Case Manager

Rachida brings a culturally responsive, advocacy-focused approach to her casework. She supports young people with housing, mental health, education, and navigating complex service systems, with particular strength in early intervention and family support.

Her practice is grounded in relationship — building the trust that allows young people to open up and start moving forward.

5+ years experience  ·  Strengths-based, trauma-informed

Freya Bronwin — Adolescent and Family Therapist

Freya is an experienced adolescent and family therapist who has worked with young people and families across the UK and Australia. Her practice focuses on helping young people navigate emotional challenges, family dynamics, identity, and periods of significant change.

Freya draws on Systemic, Narrative, and Solution Focused approaches to support young people and their families in building stronger understanding, communication, and resilience.

Freya works at the Bondi Beach office on Mondays.

Want to understand more before you reach out?

FAQs

WAYS Youth Services supports young people aged 12 to 24, as well as their parents or carers.
Support is available for young people living in the Eastern Suburbs with some flexibility depending on the service and individual circumstances.

No. All Youth Services at WAYS are free.
Our programs are fully funded, so there is no cost to young people or families.

No. You do not need a Medicare card, GP referral, or mental health care plan to access our services.

Young people and families can reach out directly, or referrals can be made by schools, services, or other professionals.

Referrals can be made by:

  • Young people themselves
  • Parents or carers
  • Schools
  • Health, community, or youth services

If you are unsure which service is most appropriate, our team can help guide you.

WAYS Youth Services offers:

  • Counselling and psychological support
  • Case management and practical support
  • Support for mental health, wellbeing, family stress, education, housing, and other challenges

Each service is tailored to the needs of the young person.