Education, wellbeing, and pathways to work.
Two qualifications, one career path. Start with Cert II as a 6-month foundation to test the sector, or step straight into Cert IV for casework, support work, and coordination roles. Credit transfer is recognised between the two.
Trainer of record: Trish Dable — sector practitioner working across casework, support work, and the on-ramp from foundation to Cert IV.
Smart & Skilled approved provider. Many eligible NSW residents pay $0 for Cert II. Cert IV co-contribution typically $0–$1,200. Fee-for-service from $2,500 (Cert II) / $5,500 (Cert IV).
Your future, your way.
6 months · 9 units · foundation pathway. Entry-level qualification for learners new to the sector. No mandatory placement. Designed as a stepping-stone toward Cert IV with credit transfer recognised. View Cert II details →
52 weeks · 15 units · casework. For adults moving into substantive community-services roles. Casework, support work, sector-aware practice. No mandatory placement on the training package. View Cert IV details →
Caseworker — direct support for individuals and families navigating challenging circumstances. Assessment, planning, advocacy. The substantive role for Cert IV graduates.
Youth Worker — working alongside young people in residential, outreach, school and community settings.
Support Coordinator — NDIS support coordination, family support coordination, program coordination roles. Cert IV is the typical entry point.
Trainer of Record · CHC42021 Cert IV in Community Services + CHC22015 Cert II in Community Services
Trish leads delivery of both Community Services qualifications. Sector practitioner working across casework and support work.
Particular focus on RPL for career changers from retail, hospitality, customer service, and admin.
If you have prior sector experience, work history, or are confident moving into a substantive casework role, Cert IV is the right entry point. If you’re new to the sector — school leaver, career changer with no relevant experience — Cert II is a 6-month foundation that credit-transfers into Cert IV if you decide to continue.
Neither Cert II nor Cert IV in Community Services has a mandatory placement requirement on the training package. Assessment evidence is drawn from existing work, volunteer roles, or simulated tasks at our Bondi Junction facility.
Smart & Skilled subsidised places for eligible NSW residents. Fee-for-service: Cert II from $2,500; Cert IV from $5,500. Payment plans available.
Cert II: 6 months. Cert IV: 52 weeks. RPL can shorten either.
A 24-week structured curriculum that runs alongside your qualification — co-facilitated by trainers and wellbeing staff. Every student leaves with a completed Wellbeing & Employability Journal alongside the nationally accredited qualification.
