Our therapists work with young people not to fix them, but to help them understand what they are carrying and find a way through it.
Sessions are evidence based, trauma informed, and tailored to each young person. Support is usually provided as a short to medium term episode of care, typically around six months, with flexibility to extend when needed.
Young people can also return to the service later if new challenges arise or additional support would help.
Understanding the full picture
The first sessions are about getting to know the young person properly. We collect background history, listen to their hopes for therapy, and complete a psychosocial assessment. No jumping straight into treatment.
A personalised approach
Based on what we’ve learned, we build a plan that fits the young person — not a generic programme. We choose the therapeutic approach that makes most sense for their situation and personality.
putting the plan into action
Support is usually provided as a short to medium term episode of care, typically around six months. If additional support is needed, sessions can be extended, and young people can return to the service later if new challenges arise.
Including school refusal, social anxiety, low mood, and emotional overwhelm
Complex trauma, difficult family histories, and experiences that are hard to talk about.
Concerns about substance use including vaping and cannabis. Funded under NSW Health.
Young people who have stopped believing in themselves as learners or as people.
Students who have disconnected from education and need support to re-engage.
To access support you need to
No GP referral needed
No Medicare card. No mental health care plan. No cost. All counselling services are free, funded by DCJ and NSW Health.
After School Care & Vacation Care · WAYS Youth & Family
Tell us about the care you need
Information about the child being enrolled
Primary contact details
Complete if there is a second parent or guardian — otherwise click Continue
At least one contact who is not a parent listed above
Final step — medical details, consents and declaration
An anaphylaxis management plan must be provided before enrolment is confirmed. Staff will follow up.
An asthma action plan will be required. Staff will follow up.
This serves as your digital declaration that all information provided is true and correct.
Thank you — we’ve received your enrolment for your child.
We’ll review your submission and be in touch within 2 business days to confirm everything is in order.
Questions? Call 0423 056 900 or email [email protected]
